Alter Domus (MM2H) Sdn. Bhd. obtained the first license to be a sponsor for MM2H program from the Malaysian Ministry of Tourism in 2006. We are proud to be the first licensee of this program with the license number MM2H/001. We have been helping foreigners with long-term visas since 2002, way before the licensing requirements were implemented. If you refer to an old file, the first file issued by the Ministry of Tourism showing the list of licensed MM2H sponsors, we are of course in the first position with a comment "International Official Agent". The location of the said file is still at the official website: http://mm2h.gov.my/pdf/Licensed%20companies.pdf.
In the list of 132 companies that were initially licensed by the Ministry, many of them are not operating now. We have been very active since 2004 and we are still doing a lot of applications now. Many companies have alternate or side businesses and MM2H is just one of the many businesses they are conducting.
Alter Domus does nothing but MM2H only. We don’t sell properties, cars, insurance or anything else. We do visa application and renewal, relocation assistance and home management only. Nothing else. We are very focused and specialized in what we do. We have a lot of experience doing visa application. We do one thing and we do it well. We are not jack of all trades. Although we are very busy, we work towards over-delivering what we are expected to do.
We do not really like to use the term "agents" or "MM2H agents". We prefer the term "sponsors". Therefore, Alter Domus is your MM2H sponsor for your retirement in Malaysia under the Malaysia My Second Home or MM2H visa. We are liable for your stay here as we have to put in a "personal bond" for your application.
We have sponsored thousands of applicants and helped many others who have not applied through Alter Domus. We are now helping them with renewals of the visa, home management or any other services they need. We are also helping their friends and relatives with the visa.
Our targeted market segment is "western developed countries" like Europe, North America, Australia and New Zealand. These countries account for more than 80% of our business. Based on the statistics published by the MM2H Center, for the market segment that we target, we have a large market share. We were surprise initially but we realized that this is due to our client profile. Our clients are successfully people. A cross section of our clients are listed as follows:
- Retirees (Financially strong, retired from successful careers)
- Young internet entrepreneurs (<40 years old) who found that it is cheaper to operate their global business from Malaysia than from their home country
- Weekend dads – professionals (non-Singaporeans) who found that it is cheaper and much better for their family to be based in Penang and they become weekend dads; flying back from Singapore for the weekends
- Professional or high-level management executives who travel around Asia. Why base in Singapore when it is cheaper to do it from Penang? (their principal is fine as long as they are in Asia)
- Working professionals, usually with a property here – enjoying their holidays here (usually from Hong Kong or Singapore)
- Oil and gas personnel. Why base in an expensive country like USA, Singapore or Australia when you can let your family stay here while you are on the oil rig for 3 weeks at a time?
- Business owners who wants to have a good life while remotely controlling their business from here
- Freelance or mobile consultant who can work via internet or telephone.
For our clients, time is money and they need professional assistance from a MM2H agent for the MM2H Program. They do not have the opportunity to take leave from work just to complete the documentation, submit the documents and follow up with the MM2H Center on their application. Their vacation days are more expensive than doing the MM2H on their own. They need a sponsor who can guide them all the way and with the least hassle. They want quick (or even instant) response to their questions and the answers has to be accurate and easily understood. There is no "trying our luck" and everything must be done systematically and precisely. They want a very high chance of success.
Our clients appreciate "instant local knowledge" and do not want "trial and error", which can be an expensive event with an untoward experience. Our advice is free for life and it can be anything under the sun. Our mobile phones are turned on all the time and we will help them in any emergencies.
These are the services that many other sponsors cannot match. We were told by many of our clients that our advice and help is worth more than what they have paid us. That is also the reason why we have a very large market share for the Western developed market and that all our clients are our friends eventually. Have a look at our testimonial page and you will know it is not easy to say too much without being labelled as hard-selling
Latest update from Ministry of Tourism (MOT). MOT rarely updates of performance of agents. As for Auguest 2016, we are the third largest sponsor in Malaysia. The top two sponsors are doing mainly the Chinese, Bangladeshi and other non-English speaking countries. One of them have a website but it is only in Chinese. The other does not even have a website. Experience counts. It is really important to select one with experience on handling the application. Our company focuses only on Western developed countries like Australia, New Zealand, Europe, North America and Singapore. We are not a real estate agency, developer, tour and travels agency, legal firms or any other types of business. Alter Domus focuses on Malaysia My Second Home only. We don't push our clients to buy properties, cars, insurance or any other unrelated services.
